Privacy Policy | Greener Herd

Privacy Policy for Greener Herd

Last Updated: 4th February 2024

Introduction: Greener Herd, a part of Greener Crop FZ-LLC, is committed to protecting the privacy of our users. This privacy policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from users of our app and website.

Information Collection and Use:

Personal Identification Information: We may collect personal identification information from users in various ways, including, but not limited to, when users visit our app, register on the app, and in connection with other activities, services, features, or resources we make available. Users may be asked for, as appropriate, name, email address, and phone number.
Non-personal Identification Information: We may collect non-personal identification information about users whenever they interact with our app. This may include technical information about users' means of connection, such as the operating system and the Internet service providers utilized, and other similar information.

Use of Collected Information:

Greener Herd uses the collected information for the following purposes:

To improve customer service.
To personalize user experience.
To improve our app.
To process payments.
To send periodic emails.

Data Protection:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Sharing Personal Information:

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

Changes to This Privacy Policy:

Greener Herd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.

Your Acceptance of These Terms:

By using this app, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our app. Your continued use of the app following the posting of changes to this policy will be deemed your acceptance of those changes.

Payment Information

When you make purchases through our application, payment processing is handled securely by Apple's App Store payment system. We do not directly process, store, or have access to your complete payment information such as credit card numbers.

Information We Collect Related to Payments

Transaction identifiers provided by Apple and Google
Purchase history (items purchased, date of purchase, and transaction amount)
Subscription status (if applicable)
Country or region of purchase

How We Use Payment Information

We use this information to:

Deliver your purchased products or services
Verify your subscription status
Process refunds when necessary
Analyze purchasing patterns to improve our offerings
Detect and prevent fraudulent activities
Fulfill our tax reporting obligations

Third-Party Payment Processors

All financial transactions are processed through Apple's App Store or Google's Play Store services. Their use of your information is governed by their respective privacy policies. We recommend reviewing Apple's or Google's privacy policy for more information on how they handle your payment data.

Data Retention

We retain transaction records as required by applicable tax and accounting regulations, typically for a period of [X] years. This information is stored securely and accessible only to authorized personnel.

Your Rights

You have the right to request information about your transaction history with us. You may also have the right to deletion of certain information, subject to our legal obligations to maintain transaction records.

For questions regarding payments or refunds, please contact our support team at support@greenerherd.com.

Contacting Us: If you have any questions about this Privacy Policy, the practices of this app, or your dealings with this app, please contact us at info@greenerherd.com